Doctor Services

All the doctors at St Heliers Health Centre have had special training in general practice. They are experienced and available to look after your day ­to ­day issues as well as the most complex problems which require coordinated care with hospitals or specialists. No problem is too big or too small, and your doctors have a huge amount of knowledge, training and experience to assist in the preventive care and to give advice on healthy living.

The main services that we provide are listed below:

Adult and Child Medical Care – diagnosis and treatment
This is what we do. We are here to diagnose and treat illness in the best ways possible. If we need help, we have an in-depth knowledge of the services available in Auckland, including within the hospital system and in private care.
Preventive HealthCare
Men’s Health – double appointment. Fee $114.
Women’s Health – double appointment. Fee $114.
Well child checks – especially from birth to three years. Free.

We are always looking for ways to prevent illness, or to detect and treat problems at an early stage.

Contact Us to Set an Appointment

Minor Accident Care
Why wait for hours at an Accident and Medical Centre or an Emergency Department? We are happy to treat most minor accidents such as strains and sprains, cuts needing stitches, palm spikes and fish hooks needing removal.
Skin Checks
Our doctors can provide full body skin checks and advise on the best ways to manage anything that needs action.This may include minor surgery which can be done by us. It is helpful to make a separate appointment to do this and consider making it an annual event.
Liquid Nitrogen
Many skin spots such as warts, skin tags, cosmetic blemishes, sun-damaged skin and early skin cancers can be treated using Liquid Nitrogen to freeze the lesion. One treatment may be all that is needed but often further applications are needed.
Minor Surgery
We are able to do small operations under local anaesthetic to remove skin cancers and other skin problems such as unwanted moles, skin tags, cysts and warts.
Repeat Prescriptions
We can provide Repeat Prescriptions for known conditions when this is agreed by your doctor. Stable conditions still require a check with your doctor at regular intervals, usually every three or six months. Please be organised and don’t do this at the last minute. Remember that you may be asked to come in for a check.

Repeat prescription costs: Collected $22. Urgent or Faxed $30.

Request Prescription Online or you can request via phone, fax, or email.

Lab Tests Xrays and Results
If you need a lab test, the nearest lab is at the EastMed Centre (at the Grace Joel Retirement Village) 188 St Heliers Bay Rd. Other sites can be found here.

Xrays can be done in the community or in the hospital.

Most results come back to your doctor within 48 hours. Your doctor or nurse will contact you with important results and you may be asked to see the doctor again.

The availability of online results at your patient portal (once your doctor has checked them) is a new way to find out results.

However remember that laboratory test results and other reports require expert medical interpretation. Your doctor is the person best placed to provide you with a useful and accurate interpretation of these results and any additional information.

Contraception and Sexual Health
This is an important part of your healthcare and we are here to provide advice and manage contraception and regular sexual health checks.
Cervical Smears
Your routine cervical smear can be done by your doctor or one of our two nurse smear takers (Corrine or Jen).

All women who have ever been sexually active should have regular cervical smear tests every three years between the ages of 20 and 70 whether they have had the HPV vaccine or not. This test detects abnormal cells which, if left untreated, could become cervical cancer.

IUCD Insertion
Our women GPs are able to insert an Intrauterine Contraceptive Device (IUCD) if chosen to prevent pregnancy. The Mirena brand of IUCD is often used to reduce heavy bleeding during periods. Please see your doctor to discuss and plan this procedure.
Immunisations
Our doctors and nurses are here discuss and help provide immunisations. We fully support immunisations to prevent illness. Immunisation has led to the decline of many lethal diseases including, most recently, meningococcal B meningitis. You can consider a number of other vaccinations such as Pneumococcal vaccination or Shingles vaccination. Risks associated with immunisation are very rare. You may view immunisation schedules here.
ECG
An ECG is a recording of your heart’s electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. Your doctor will interpret your ECG and advise whether more tests are needed for your heart.
Spirometry
Spirometry is a tool that measures how effectively your lungs are working. We can use this to assess lung conditions such as asthma, COPD (chronic bronchitis) and smoking damage.
Travel Advice / Immunisations
Before travelling, you need to think about your medical needs and consider vaccinations to prevent illness. For all but the simplest of travel plans, we advise seeing the nurse for advice.

Please phone reception to book your travel consult with the nurse.

Palliative Care
Palliative Care is the care provided to improve the quality of life near the end of life for conditions like cancer. We are here to assist with providing emotional and social support and relieve suffering during this stage in life’s journey. Often this is a team effort with your GP coordinating a number of different services and caregivers.
Youth Health
Your GP is aware of the needs of young people and will be available to assist as they face issues common to all young people such as contraception, alcohol, drugs, and smoking.
Mental Health
Often the GP is called to support and treat people with mental illness such as depression, schizophrenia and bipolar disorder. We are available at times of crisis and can call on specialist assistance should this be needed.
Antenatal (Maternity) Care
We are able to give advice before pregnancy, assess fertility and refer if assistance is necessary. We can diagnose pregnancy and advise you on your pregnancy care before referring you to a lead maternity carer (LMC) who delivers your baby. Of course, we are there to support you and eventually to care for you and your new baby.

Opening Hours

Monday to Friday: 8.00am – 5.30pm

Saturday to Sunday – Closed

FEES

We request that you pay your fees at the time of the consultation. EFTPOS and credit card facilities are available.

Enrolling at St Heliers Health Centre reduces your fees because Auckland DHB (or government) funding is paid to us via ProCare, our PHO or Primary Health Organisation. Enrollment is available to all New Zealand residents on signing a formal enrolment form.

The standard fees for a 15-minute consultation are shown below. The fees may vary according to the service provided. Procedures, ECGs, prolonged consultations and referrals are examples of services that may cost more.

Enrolled and Funded Patients
Age Standard ACC
Under 13yrs Free Free
13-17yrs $40 $30
18-24yrs $50 $40
25-44yrs $57 $45
45y-64yrs $62 $45
65yrs and over $62 $45
Casual / Non-Enrolled Patients
Age Standard Fees CSC/High User Card ACC
Under 6 yrs $20 $10 $20
6-12 yrs $45 $30 $30
13-17 yrs $80 $80 $30
Over 18 yrs $95 $80 $45

 

All non New Zealand residents    $95

After Hours

After hours calls: You will be able to talk with our on-call nursing service who will be able to answer your questions and give expert advice – PHONE 095757045.

IN AN EMERGENCY DIAL 111 AND ASK FOR AN AMBULANCE

AUCKLAND HOSPITAL and STARSHIP CHILDREN’S HOSPITAL EMERGENCY DEPARTMENT

2 Park Rd, Grafton, Auckland, 1023
24 hours, 7 days a week

For serious accidents and illnesses
If in doubt dial 111 for an ambulance

AUCKLAND HOSPITAL and STARSHIP CHILDREN’S HOSPITAL

WHITE CROSS ACCIDENT AND MEDICAL CLINICS

whitecross.co.nz

For serious accidents and illnesses

Lunn Ave

Lunn Ave,
110 Lunn Ave, Remuera, Auckland, 1072;
8am to 8pm, 7 days a week

Ascot Hospital

Ascot Hospital,
90 Green Lane East, Auckland, 1051;
24 hours, 7 days a week